Privacy Policy

Last Updated: Nov 4, 2024

Introduction :

Welcome to SchoolLift ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and share information about users of our website and services, including parents, students, and school staff.

We are committed to safeguarding your privacy and ensuring the confidentiality of your data. By using our platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect :

We collect various types of information to provide, improve, and protect our services: Personal Information: Includes name, email address, phone number, and other contact details collected during registration. Student Information: Includes attendance records, academic performance, exam results, and other educational data relevant to the platform's functionality. Device Information: Information about your device, including IP address, browser type, and operating system, may be collected to enhance user experience. Location Data: For features like Bus Tracking, location data may be used with your permission to provide real-time tracking services. Payment Information: When making online payments for fees or other expenses, we may collect necessary billing information securely. Payment data is processed through trusted third-party payment providers.

2. How We Use Your Information :

We use your information for the following purposes: To Operate and Improve Services: Managing attendance, fee reminders, exam results, and other features on the platform. To Provide Notifications and Alerts: Sending attendance updates, fee reminders, announcements, and other important notifications. To Ensure Student Safety: Features such as Bus Tracking require location data to ensure safe student transit. To Process Payments: Payment information is used to facilitate transactions securely. To Comply with Legal Obligations: We may use and retain personal data as necessary to comply with applicable laws, resolve disputes, and enforce our agreements.

3. Data Sharing and Disclosure :

We do not share your personal data with third parties except as outlined below: With School Staff and Administrators: Data such as attendance and exam results are shared with authorized school personnel to support academic tracking and safety. With Service Providers: Trusted third-party service providers assist us in operating the platform, such as payment processors and technical support. For Legal Reasons: We may share information in response to legal requests or to protect the safety, rights, and property of our users and organization.

4. Data Security :

We take appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include: Encryption: Data is encrypted in transit and at rest to ensure privacy. Access Control: Only authorized personnel have access to personal data, and they are bound by confidentiality obligations. Secure Payment Processing: Payments are processed via secure, PCI-compliant third-party processors to ensure transaction security. Despite our efforts, please note that no security measure is perfect, and we cannot guarantee the absolute security of your information.

5. Your Data Privacy Rights :

Depending on your location, you may have the following rights regarding your personal data: Access: You have the right to access the information we hold about you. Correction: You may request corrections to your personal data to ensure it is accurate and complete. Deletion: You have the right to request the deletion of your personal data in certain circumstances. Restriction of Processing: You may have the right to restrict or object to certain types of data processing. Data Portability: Where applicable, you can request a copy of your personal data in a structured, machine-readable format. To exercise these rights, please contact us at [Contact Information].

6. Data Retention :

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies :

Our platform uses cookies and similar tracking technologies to improve user experience, analyze trends, and track user interactions. You can manage cookies through your browser settings; however, disabling cookies may impact certain features of our platform.

8. Changes to This Privacy Policy :

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on this page and updating the effective date. Your continued use of our services constitutes acceptance of the updated policy.

9. Contact Us :

If you have any questions or concerns about this Privacy Policy, please contact us at:

SchoolLift
Email: [email protected]
Phone: 63832 37911